Dear Pomelo Travel family,
As a valued Pomelo Travel subscriber, I just want to express my gratitude for you and the trust you place in us to provide helpful travel advice.
As news about COVID-19 (or coronavirus) continues to unfold, we want to provide current, helpful information that allows you to prepare for your next trip responsibly. We’ve created a helpful page with travel resources in response to the virus. We are constantly monitoring world events with your safety in mind and rely heavily on information from the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), as well as the US Department of State when making travel decisions. While the ultimate responsibility to travel safely is yours, our team is dedicated to offering you the resources necessary to make these decisions.
For information about what COVID-19 is, what you should know, and further updates surrounding the virus, please refer to the Centers for Disease Control and Prevention as well as the World Health Organization.
If you need specific information regarding the current COVID-19 situation in a specific country, including any current travel advisories in place, please refer to the US Department of State.
Given the latest updates from these organizations, and the global level 4 travel advisory, effective Tuesday, April 7, 2020, we will not be sending flight deals that depart between March – July 2020.
While airline operations continue, we want to do our best to offer you useful resources that will promote awareness, lessen fear, and ultimately reduce the spreading of the disease, which, in turn, will hopefully reduce the risk of your flight plans being changed or canceled. We’re optimistic that the spread of this disease is temporary, and that travel will resume as normal soon.
In the meantime, you can expect to see great flight deals with departures from August 2020 through the early months of 2021 (as far as the booking calendar extends). We will be continually monitoring new travel advisories as well as new information issued by the CDC and WHO and will adjust the deals we send out when necessary.
Please resist the impulse to travel while sick. It may be a great opportunity to book deeply discounted tickets to unexpected places that aren’t deeply affected by the virus. The tickets you purchased for travel before the COVID-19 outbreak may not need to go to waste. We encourage you to move forward with your travel plans after consulting the resources provided on our website, if you’re comfortable. We want you to be informed and aware, not afraid — knowledge is power.
If you feel hesitant to move forward with your travel plans after referring to the resources we’ve provided — most US airlines as well as some international airlines have fee waivers in place directly related to COVID-19 for both new bookings as well as existing reservations, allowing you the flexibility to book with confidence and to change or cancel your reservations as needed. You can refer to their direct websites for that information as it will be airline-specific.
We understand and acknowledge the seriousness of the COVID-19 outbreak and can only hope that the resources we’ve offered will help you to make the most educated decision that is right for you.
If you have questions about your subscription, don’t hesitate to reach out. Our team is ready and waiting to help. Please email email@example.com with questions.
For all of us here at Pomelo Travel, we believe that travel is an essential freedom that can change our lives for the better — It connects us, gives us something to dream about, and makes our society better. This moment will pass. With the right awareness, preparedness, and perspective, we can move forward together without fear. There will still be plenty of great travel options for 2020 and beyond. Keep an eye out for deals!
Thank you so much for supporting us. We’ll continue to work tirelessly to provide great travel opportunities for you.
CEO & Founder
For latest news regarding our flight alerts as conditions change, check this page.